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Testimonials

I Went to this store three times in 3 weeks.

The first time was to ask questions about ebikes because I knew nothing. We discussed the pros and cons of converting my existing bike or buying a ready made one. After a lot of honest discussion, it was identified my existing bike had a good foundation for the conversion. Both reps were knowledgeable about the battery and conversion options enough to discuss the pros and cons. Based on the exceptional service I received I booked my bike in for drop off the following Saturday. Again, another smooth transaction.

Today one week after my drop off as agreed, I picked up my bike. When I arrived one of the reps walked me through exactly how to use an ebike and some additional safety tips I wouldn’t have thought of. Basically they weren’t ready to see me off until they explained everything I needed to know. It was clear, they didn’t just want my money, they wanted me to love my bike.

As I was leaving, it started to bucket down with rain. I rode off for a bit but returned about 2 mins later and they welcomed me inside and helped me bring my bike inside too. So for me all the guys I’ve dealt with from this store get 5 stars.

Now onto my new ebike. All I can say is that I live about 15-20 mins away from the store and it took me about three hours to get home. I could not get off the bike. It was/is so much fun and basically effortless! So a word of warning to anybody looking to purchase one or get one converted by the legends at this store - CLEAR YOUR CALENDAR! If it wasn’t bucketing down with rain right now I’d still be out there travelling distances on my bike I never would have imagined.. The sky truly is the limit. I just wish I lived further away from work.

Adam Richards

Super service and great support, the only place to shop for an e-bike. Happy to recommend this store definitely 5 stars

James Hudson

I Got My EARTH BIKE T-Rex 29er (SP) Ebike From The Guys At The Ebike Superstore ???? A Super Quick Ebike????Amazing Service And Aftersales Care????☺️ Thanks Guys ☺️

Marcus Mckenzie

This guys know heaps about e-bikes and are happy to share this knowledge. They will help you choose the right bike for you not the one that just happens to be gathering dust in the shop corner.

Rad
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Book Your E-Bike Test Ride

We understand that before buying your new e-bike you may wish to try it out. We offer free test rides throughout the Melbourne & Adelaide.

Call us today to organize a FREE test ride Melbourne : 0423 376 680

I bought an ebike from here 18 months ago. I was mildly concerned about some noises from the mid-drive motor so I booked it in for a service with Scott. When I dropped it off I explained the problem and said that if any parts needed replacement (chain, brake pads, sprocket) that would be fine with me. A few hours later, Scott phoned me to say that they had been communicating with Bosch about the problem and that Bosch were going to send some replacement parts. This would mean that they would need to keep the bike for several days. (Fine with me.) Scott called me a little while later to tell me that Ronen, his technician, had persisted and found that a screw in a hart to find spot had come loose in the drive unit and that the bike was ready to collect. Scott only charged me for a normal service, plus Ronen told me my chain and other replacement parts were only half worn and would last until the next service. When I got the bike home I took it for ride. It was so responsive, smooth and quiet.

Thanks Scott and team.

Mike Bormann

Recently my son and I bought two bikes from Scott and his team at the Ebike Superstore Adelaide.

To say the service and product knowledge was exceptional would be an understatement. These bikes have allowed a young double hip replacement dad to keep up with a 14 yr old son, up and downhills. The Smartmotion Hypersonics are an awesome product for the price and compared to others out there these bikes are super value for money.

Scott you said 3 months or 300km for the first ebike service, we love them so much that even in this winter wet we are already near the 200km mark after only 2 weeks. We are now ebike lovers and are amazed at how many we now see out there riding in Blackwood and the Hills of Adelaide. Thank you Scott, Caleb and the whole Ebike service team, you work and products are greatly appreciated. An awesome bike shop!

Mike Chemny
Google Rating
4.8
Based on 217 reviews
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Google Rating
4.8
Based on 217 reviews
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