Gordon the owner provided a great deal straight up. He didn't hassel us, had great information about the bike and he checked it all and helped us load it into our car.
Like thank , James and Gordon for their assistance in picking out a e-bike and doing a great deal and helping with extra accessories I won’t, the guys know their e-bike 👍😊
Great store and fantastic guys to deal with. Gordon and James were very helpful with my particular requirements and some of my friends have bought bikes there. Certainly recommend this business
Just bought my first ebike one month ago and had some issue with E07 error signal.Brought back to the store and James right away helped to check and ordered a new controller part with no questions asked. He also helped me to fix my bike’s kickstand free of charge.I've never owned an e-bike before so the info and after-sales service from them has been vital for me. I couldn't be happier with the great service I received from this shop.Thanks Gordon and James for providing good service.
Let me save you some time. Due to increasingly horrible traffic on my daily commute (pushing out drive times a lot), and some big hills between my home and my workplace (combined with general laziness), I decided to buy an electric bike. I took an afternoon off work and visited 5 electric bike stores in a row, test riding 5 different brands of e-bikes. The Electric Bike superstore was the fifth on my list and it was a very easy decision. I bought the Earth T-Rex and love it. I look forward to the commute to work and it eats hills. I am not an ebike expert or reviewer, but based on my one afternoon of testing it was easily the best bike I rode on the day. I use a low power setting on the flat and just bump it up when I hit the big hills. Highly recommended if you are in the market for an e-mountain bike, or if you have some big hills that hold you back from riding more regularly.
Great bikes and very helpful people who work to make sure customers are happy. I am happy to refer my friends here for e-bikes.Follow up support and assistance with proposed upgrades was also very good.
I found the profesionalism and knowledge were outstanding , Gordon talks to you like he has known you for along time which makes you feel welcome. Im glad i went to tbe superstore and will let people and friends know to go there. Looking forward to the new adventures ahead with my new e bike. If anyone has any questions about e bikes definately go see Gordon
I purchased my ebike from Gordon in 2021. Great customer service, no pressure, good info. Returned recently to have ebike serviced and puncture fixed. Great job. Didn't even recognise my bike amongst the brand-new bikes - it was so clean!
I am very happy with Electric Bikes Superstore in Carnegie. They look after their customers and if there are any queries or problems they have helped me immediately. They have gone out of their way to ensure that I am satisfied and my bike is running smoothly. I would highly recommend them if you are purchasing an electric bike. They are friendly and very helpful in all aspects. I am very glad I purchased my first electric bike from them.
Gordon & James were great to deal with at the Carnegie store. They offered a good selection of bikes to test ride which was invaluable in helping us make a decision. The guys were generous with their time and very patient. We are delighted with our new bike and highly recommend this business.
Purchased a Moscow M3 great job on first free service terrible job on second paid service cracked mount claim they didn’t do it yet it wasn’t cracked when I dropped it off won’t be buying another bike from Gordon and the guys at electric bike superstore in Carnegie
This is the second ebike I've purchased at the ebike superstore(Earth brand both times but a folding one today!) Gordon and James are good to deal with, have a great knowledge of a range of ebikes and consequently have a very successful business.I have found their prices reasonable and with great after sales attention. My online enquiries were responded to immediately or the next day.I wouldn't hesitate to recommend this business.
The service is great.I have bought three bikes there and really happy with the purchases and after sales servicingGordon is a real gentleman and a pleasure to do business with
Gordon the owner provided a great deal straight up. He didn't hassel us, had great information about the bike and he checked it all and helped us load it into our car.
Creeind Swinny
1713586093
Great range. Excellent service. They know their stuff and know how to solve problems. Highly recommended
Chris Pouflis
1713584335
Had the part I needed to get my bike back on the road & great service and advise as always 😊
Rhys Dugdale
1713403323
Thank you to the crew at the Electric Bikes Superstore for helping me select my e-bike. Great service, really happy with my bike!
Draconis Grisiuem
1713251676
Owners are really nice, repairs are done efficiently at low costs. Clancy is really good at his job!
John Loncaric
1712380389
Like thank , James and Gordon for their assistance in picking out a e-bike and doing a great deal and helping with extra accessories I won’t, the guys know their e-bike 👍😊
Dietmar Brisker
1712367068
Great store and fantastic guys to deal with. Gordon and James were very helpful with my particular requirements and some of my friends have bought bikes there. Certainly recommend this business
Claire LIN
1710464378
Just bought my first ebike one month ago and had some issue with E07 error signal.Brought back to the store and James right away helped to check and ordered a new controller part with no questions asked. He also helped me to fix my bike’s kickstand free of charge.I've never owned an e-bike before so the info and after-sales service from them has been vital for me. I couldn't be happier with the great service I received from this shop.Thanks Gordon and James for providing good service.
Ria Gulshan
1709964993
Gordon is something else. Such incredible customer service, they go above and beyond. Highly recommend
Stuart Elliott
1709870796
Let me save you some time. Due to increasingly horrible traffic on my daily commute (pushing out drive times a lot), and some big hills between my home and my workplace (combined with general laziness), I decided to buy an electric bike. I took an afternoon off work and visited 5 electric bike stores in a row, test riding 5 different brands of e-bikes. The Electric Bike superstore was the fifth on my list and it was a very easy decision. I bought the Earth T-Rex and love it. I look forward to the commute to work and it eats hills. I am not an ebike expert or reviewer, but based on my one afternoon of testing it was easily the best bike I rode on the day. I use a low power setting on the flat and just bump it up when I hit the big hills. Highly recommended if you are in the market for an e-mountain bike, or if you have some big hills that hold you back from riding more regularly.
Peter Megens
1709693704
Great bikes and very helpful people who work to make sure customers are happy. I am happy to refer my friends here for e-bikes.Follow up support and assistance with proposed upgrades was also very good.
Darth Yoda Gaming
1709631211
Top service. Good products.
Shane Dunn
1709618816
I found the profesionalism and knowledge were outstanding , Gordon talks to you like he has known you for along time which makes you feel welcome. Im glad i went to tbe superstore and will let people and friends know to go there. Looking forward to the new adventures ahead with my new e bike. If anyone has any questions about e bikes definately go see Gordon
David Noble
1708932258
Great friendly service. Everything went very smoothly. Was given the bike to try out on the day before we bought. Would recommend this business.
Jane Thompson
1708739434
I purchased my ebike from Gordon in 2021. Great customer service, no pressure, good info. Returned recently to have ebike serviced and puncture fixed. Great job. Didn't even recognise my bike amongst the brand-new bikes - it was so clean!
BM Wright
1708657180
I am very happy with Electric Bikes Superstore in Carnegie. They look after their customers and if there are any queries or problems they have helped me immediately. They have gone out of their way to ensure that I am satisfied and my bike is running smoothly. I would highly recommend them if you are purchasing an electric bike. They are friendly and very helpful in all aspects. I am very glad I purchased my first electric bike from them.
James Ryan
1708588204
Gordon & James were great to deal with at the Carnegie store. They offered a good selection of bikes to test ride which was invaluable in helping us make a decision. The guys were generous with their time and very patient. We are delighted with our new bike and highly recommend this business.
Paul Vercoe
1708495441
Great customer service, no pressure put on to buy products
Andrea Sargeant
1708141416
Excellent experience. Great customer service.
Sam Rennick
1707976530
Very friendly staff, always happy to help and provide a great service
Patrick Randall
1707874333
Absolute best service possible. I can safely confirm it’s a top company to buy from, always helpful and reliable.
Lee Clements
1707638735
This is the second ebike I've purchased at the ebike superstore(Earth brand both times but a folding one today!) Gordon and James are good to deal with, have a great knowledge of a range of ebikes and consequently have a very successful business.I have found their prices reasonable and with great after sales attention. My online enquiries were responded to immediately or the next day.I wouldn't hesitate to recommend this business.
Malcolm Garratt
1706854702
The service is great.I have bought three bikes there and really happy with the purchases and after sales servicingGordon is a real gentleman and a pleasure to do business with
trish o'kane
1706598782
Friendly service these guys know their stuff. Not too pushy
